Items
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17/25 |
Apologies for Absence and Named Substitutes
Minutes:
Apologies for absence were
received on behalf of Councillor D. Hopkins with Councillor H.D.N.
Warren-Clarke in attendance as the substitute.
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18/25 |
Declarations of Interest and Whipping Arrangements
To invite Councillors to declare any
Disclosable Pecuniary interests or Other Disclosable Interests they
may have in items on the agenda, and to confirm the nature of those
interests.
Minutes:
There were no declarations of interest nor of
any whipping arrangements.
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19/25 |
To confirm the accuracy of the minutes of the Audit, Standards and Governance Committee meeting held on 14th July 2025 PDF 338 KB
Minutes:
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The minutes of the meeting of the Audit,
Standards and Governance Committee held on 14th July
2025 were submitted for Members’ consideration.
It was felt by some Members that the
announcement at the start of the minutes concerning the appointment
of Councillor E.M.S. Gray to the Board may not have be in keeping
with the constitution and expressed dissatisfaction.
Also during consideration of the item, Members
requested the following to the minutes:
Page 5, Minute No. 1/25 to add, “During
the voting process Councillor D.J. Nicholl proposed
that Councillor S. Ammar be appointed Chairman of the
Committee. This was seconded by
Councillor J.W. Robinson”.
Page 5, Minute No. 2/25
typographical error, which read:
“Councillor D. Hopkins
proposed that Councillor S.T. Nock be appointed Vice-Chairman of
the Committee. This was seconded by
Councillor B. Kumar”.
Which should read:
“Councillor B. Kumar
proposed that Councillor S.T. Nock be appointed Vice-Chairman of
the Committee. This was seconded by
Councillor D. Hopkins”.
It was also reported by
Councillor S.R. Colella that his apologies had been omitted from
the minutes.
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RESOLVED
that the minutes of the Audit, Standards and
Governance Committee held on 14th July 2025, subject to
any amendments be approved as a correct record.
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20/25 |
Annual Review from the Local Government Ombudsman PDF 244 KB
Additional documents:
Minutes:
The Committee considered the report on the
Local Government Ombudsman’s Annual Review Letter, which set
out the statistics for complaints made against the Council covering
the year ending 31st March 2025.
Members were informed that the Local
Government Ombudsman had changed its reporting approach. Annual
letters would only be issued in cases of exceptional practice or
concerns about complaint handling. Bromsgrove District Council
(BDC) had not received such a letter for the period ending 31st
March 2025.
During that period, 3 new complaints were
received and 6 were decided. Of the 6 decided cases, only 1
complaint was upheld, relating to housing and home adaptations
under a Disabled Facilities Grant. Both
BDC and Worcestershire County Council (WCC) were found to be at
fault, resulting in a service failure. The Ombudsman’s
recommendations were detailed in the report and had been considered
by Cabinet on 22nd January 2025. All recommendations had been
complied with. Of the remaining decided
complaints, 3 were referred back to the
Council as premature and 2 were closed after initial enquiries due
to insufficient evidence of fault or injustice. A link to the Ombudsman’s website was
provided for Members to view statistics for other local
authorities.
After the presentation the following were
discussed:
- What lessons were learned from the
upheld complaint? - Officers confirmed that the report’s
purpose was to present statistics and that all recommendations had
been implemented.
- Clarification on complaint numbers
and suggested tabular presentation for clarity was requested.
– In response it was confirmed that the six decided
complaints included cases carried over from the previous period and
that no complaints remained unresolved at the end of the municipal
year.
- Concerns were raised about the lack
of feedback from the Ombudsman regarding how close the Council was
to receiving either commendation or criticism. - Officers confirmed
that the Ministry of Housing, Communities and Local Government
(MHCLG) had submitted proposals for improving complaint handling
and that the Council would review its procedures to align with best
practice. Members expressed interest in
pursuing improvements to transparency and identifying recurring
issues in complaint handling. Officers
agreed to produce relevant statistics and revise the complaints
policy accordingly.
RESOLVED that the Annual Review from
the Local Government Ombudsman report be noted.
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21/25 |
Audit Update Report 2023/24 PDF 364 KB
Minutes:
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The Chairman initiated discussions with the
Committee regarding the use of acronyms within the audit report,
noting that several had been used without explanation and requested
clarification for the benefit of all attendees. The external auditors for the Council, Ernst and
Young (EY) acknowledged the oversight and committed to ensuring
that acronyms would be explained throughout future
reporting.
The Committee were informed in further detail
that the Ministry of Housing, Communities and Local Government
(MHCLG) was a government department involved in coordinating the
reset and recovery of the local audit system, particularly in
relation to backstop dates and clearing audit backlogs. The National Audit Office (NAO) was a Central
Government body responsible for setting the Code of Audit Practice,
which outlined the roles and responsibilities of
auditors. The Financial Reporting
Council (FRC) acted as the regulator for audit firms, inspecting
their work to ensure high quality audits, who had also contributed
to the sector wide reset and recovery efforts.
The report provided a background and status
update on the 2023/24 audit for the Council and context regarding
the Government’s legislation aimed at clearing the backlog of
local audits and establishing a sustainable audit system.
It was noted that the Council had missed Phase
One of the recovery deadline, as the 2021/22 and 2022/23 accounts
were signed in January 2025, beyond the 13th December 2024 backstop date. This delay
impacted the 2023/24 accounts, which were not published until
mid-January 2025, with the inspection period ending on 27th
February 2025. Consequently, Phase Two of the recovery had not been
met.
The audit commenced in June 2025, following
onboarding delays. Challenges were encountered which included
management resources being prioritised toward meeting the
30th June 2025 deadline for publishing
2024/25 draft statements, conflicting annual leave schedules and
delays in the provision of requested information.
It was acknowledged that the Council had not
been subject to audit for several years, which had impacted
capacity and created challenges for the management team, however,
efforts to address the issues was ongoing.
Despite the disclaimer of opinion on the
2023/24 financial statements, EY confirmed that auditing standards
required certain procedures to be performed, which were currently
underway. The local regulations also required Value For Money (VFM) work to be completed, which was also
in progress.
Following the presentation Members raised the
following queries:
- Several governance issues were
highlighted on page 40 of the report, including high staff
turnover, public correspondence and challenges with the finance
system, particularly around compliance with taxation laws, which
required further explanation. - EY explained that these issues
related to significant weaknesses identified by Grant Thornton in
the 2022/23 financial reporting.
Members were also informed that high staff turnover had led to a
loss of corporate knowledge, particularly due to interim
arrangements in statutory positions during the 2020–2024
period. Correspondence had been
received from a member of the public outside the formal inspection
period which raised concerns about governance arrangements,
including fraud policies. The audit team was assessing whether
follow-up procedures were necessary and ...
view the full minutes text for item 21/25
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22/25 |
Internal Audit Progress Report PDF 304 KB
Additional documents:
Minutes:
The Committee received the routine internal
audit progress report. It was noted
that good progress had been made since the audit plan was approved
in July 2025. The service was fully staffed and 82 audit days had
been delivered against a full year plan of 250. Although this was
below the pro-rata target, it had been planned to load more work
into the second half of the year.
It was further reported that 2 audits were at
draft report stage and 7 were in progress. Members’ attention was drawn to the report
provided which detailed 22 outstanding recommendations, including 1
high and 3 medium priority actions overdue as of June 2025. It was
confirmed that actions related to aged debt reporting had since
been implemented, reducing the total to 20 outstanding. The remaining overdue actions related to member
training on cybersecurity and confirmation that third-party
contracts included robust data security provisions. It was noted that the Council’s new
procurement regulations were expected to address the latter,
pending confirmation.
Members also noted that no significant changes
to the internal audit plan were proposed. Members were informed of upcoming team training
events which included assignment management training and integrity
and objectivity training.
Member questions and comments were as
follows:
- Further details were requested
regarding the effectiveness target of 75%. - It was clarified that
this was a judgement-based target, not a national standard and that
the current performance was above 75%.
- Clarification on the internal
control limitations were also requested. - It was explained that
the statement reflected inherent limitations in audit work and was
a standard disclaimer.
- Concerns were raised regarding
cybersecurity training compliance. - It was informally suggested by
the internal auditor that sanctions, such as account suspension,
could be considered for non-compliance. Members were reminded of
the importance of completing training due to the national risk
level. Members discussed the suggestion
of repeating phishing email exercises to encourage training
completion. It was confirmed that a phishing test had recently been
conducted and feedback mechanisms were discussed.</AI10>
- Clarification on the previous audit
of the procurement policy was also raised. - It was confirmed that
the previous audit resulted in limited assurance and that a
follow-up audit was planned for later in the financial year and
that the scope would include the new policy and its application.
Members also queried whether vetting of business owners was
included; it was clarified that vetting focused on the
entity’s financial viability rather than individual
owners.
- The Chair and Members discussed
risks which related to using personal devices for Council work and
transferring documents with potential gaps in security and the need
for further review.
RESOLVED that the Internal Audit Progress
Report be noted.
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23/25 |
Financial Compliance Report PDF 864 KB
Minutes:
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The Committee received an update from the
Assistant Director of Finance and Customer Services on progress
made in response to the Section 24 Statement and the
Council’s financial recovery and stabilisation efforts.
It was reported that the Council had made good
progress overall, with key deliverables such as the Quarter 1
Finance Performance and Treasury Management reports completed.
However, 2 national returns remained outstanding which included VAT
returns and Whole of Government Accounts (WGA).
Significant work had been undertaken with HMRC
and tax advisors (PS Tax) with monthly VAT returns being submitted.
A VAT accountant had been appointed and mandatory VAT training was
being rolled out across the finance team, with introductory
training planned for the wider organisation.
The WGA had not been produced for several
years, in line with many other authorities. A substantial mapping
exercise was planned to bring the Council back on track.
The 2023/24 and 2024/25 accounts were expected
to be disclaimed due to audit timelines. Public consultation on the 2024/25 accounts had
closed on 11th August 2025 and discussions with EY were
ongoing.
The Council had transitioned to clearing
routine accounts on a monthly basis, marking a significant step
forward from previous backlog clearance efforts.
Following the presentation, Members and
Officers discussed the following:
- Adequacy of the Tech One finance
system. - Officers confirmed that a
detailed health check was underway to assess whether the systems
configuration could be improved or required partial
reinstallation. Lessons had been
learned from the initial implementation and the Council aimed to
have a fully functioning system in place, ahead of Local Government
Reorganisation (LGR).
- Concerns were raised about past
issues with the Tech One system and the importance of rigorous
testing before adopting systems in the future were emphasised.
Members urged Officers to “test to break” and avoid
pioneering unproven software.
- Members noted that Worcestershire
County Council (WCC) had adopted the Tech One system. However, any future unitary authority would likely
implement a new system rather than inherit existing
installations.
A verbal update on the financial stabilisation
plan was provided by the Deputy Chief Executive and Chief Finance
Officer. The recovery phase had placed significant strain on the
finance team and stabilisation was the priority. Several interim
appointments had been made to strengthen the team including Chief
Accountant (interim), Finance Services Manager, 2 Senior Finance
Business Partners (permanent), 2 Finance Business Partners
(interim), VAT Specialist, Tech One Systems Manager and Tech One
Technical Support Officer.
A Project Manager was still to be recruited
who would oversee major workstreams. The Council would utilise its
finance stabilisation reserve to fund these temporary arrangements.
A report outlining the structure and associated budget pressures
was being prepared.
Following the financial stabilisation update,
Members made the following comments:
- A request for an organisational
chart of the finance team, showing filled and vacant posts. -
Officers confirmed that this would be shared once it was reviewed
by Senior Management and Leadership.
- The Chair and Members expressed
appreciation for the finance team’s efforts, acknowledging
the pressure ...
view the full minutes text for item 23/25
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24/25 |
Annual Governance Statement PDF 262 KB
Minutes:
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The Committee received the Annual Governance
Statement (AGS) for the financial year ending 31st March 2025. It
was explained that the AGS was a statutory requirement under the
Accounts and Audit Regulations 2015 and provided a corporate
overview of governance arrangements. Although it formed part of the
Statement of Accounts, it was not a financial report.
The AGS was based on principles of good
governance set out by The Chartered Institute of Public Finance and
Accountancy (CIPFA) and The Society of Local Authority Chief
Executives and Senior Managers (SOLACE) and covered systems,
processes, culture, values, strategic objectives, stewardship of
public funds and VFM. It also included internal controls, risk
management, performance monitoring, compliance with the
constitution, decision-making processes, scrutiny functions and
contributions from internal and external audit.
It was noted that the AGS identified
significant governance issues, including delayed accounts and the
Section 24 statements. The delay in signing off the 2023/24
accounts was attributed to the withdrawal of the Council’s
previous external auditors Bishop Fleming and the onboarding of EY.
The Council had made representations to Central Government
explaining the delay, which were accepted.
The Committee was informed that although
disclaimer opinions were expected for 2023/24 and 2024/25, each
audit cycle was providing increasing levels of assurance. The
Council was working towards achieving a full audit opinion in
future years.
Members raised several points as follows:
- The AGS should include a summary of
significant issues at the beginning of the report and proposed a
comparative table showing progress from the previous year. -
Officers agreed to include a summary of key movements in future
reporting.
- The lack of an appeals processes for
complaints and the need for safeguards to ensure fair treatment was
raised by Members.
- The governance basis for the AGS was
also discussed, referencing outdated documentation on the
Council’s website. Officers acknowledged the need to update
the website and confirmed that the AGS was based on best practice
guidance from CIPFA and SOLACE.
- The Portfolio Holder suggested
adding a future agenda item to invite the Monitoring Officer to
explain the standards regime and councillor conduct
procedures.
- A policy was suggested to avoid
adopting untested software systems, referencing past issues with
the Tech One financial system. -
Officers noted that lessons had been learned and would be passed on
to any future unitary authority.
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RESOLVED that the Annual Governance
Statement be noted.
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25/25 |
Risk Champion (Overview of role and consideration of appointment) PDF 130 KB
Additional documents:
Minutes:
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The Chairman addressed the Board and requested
that the Committee consider the draft terms of reference for the
Risk Champion role, following the previous postholder stepping down
and requests for a draft role description and proposal to be
reported back to Committee.
The purpose of the role was outlined, acting
as a key advocate for effective risk management within the Council,
supporting the development of risk awareness and providing a link
between the Council’s risk management function and elected
members.
Discussion points were as follows:
- The previous Risk Champion shared
experience in the role noting that while reports had been produced
and worked closely with Officers, the role lacked impact and
visibility. Reports did not reach
Cabinet and therefore questioned the expectations of the role and
its effectiveness.
- A Member suggested reviewing
previous reports and learning from past work rather than starting
afresh.
- It was confirmed that the Risk
Champion had not attended the Council’s Corporate Risk
Management Officer Group, although this had been proposed.
- A Member raised the longstanding
issue of the absence of a lay member on the Audit Committee, which
was common practice in other councils.
It was also suggested that the role of Risk Champion could be
fulfilled by a lay member, though acknowledged that Local
Government Reorganisation (LGR) may limit feasibility in the short
term.
- The Portfolio Holder noted the
challenge of the Risk Champion operating outside the
Council’s operational structure and suggested that
departmental Risk Champions might be more effective and queried how
many currently existed. Members also
discussed whether the role should focus solely on risks to the
Council or also include risks to individual members, such as
reputational or safety concerns.
- The Deputy Chief Executive and Chief
Finance Officer explained the function of the Corporate Risk
Management Officer Group, with meetings scheduled every 6–8
weeks and reviewed departmental and corporate risks, mitigation
strategies and residual risk ratings and confirmed that the Risk
Champion could be invited to attend these meetings.
Following
consideration of the item, a recommendation was proposed by
Councillor S.R. Colella. The
recommendation was:
The Committee invite Group Leaders to consult
with their members to identify interest in taking on the Risk
Champion role. The draft terms of
reference to be shared, with flexibility for the appointed member
to propose amendments, subject to the Committee’s
approval.
The recommendation
was proposed by Councillor S.R. Colella and seconded by Councillor
S. Ammar.
On being put to the
vote the recommendation was carried.
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RESOLVED
that the Risk Champion (Overview of role and
consideration of appointment) be noted.
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26/25 |
Audit, Standards and Governance Committee Work Programme PDF 202 KB
Minutes:
The Audit, Standards and Governance Committee
Work Programme was considered by Members.
Members briefly reviewed the Committee Work
Programme and discussed whether to incorporate the earlier
conversation regarding the possible inclusion of standards regime
and councillor conduct procedures. It
was agreed that feedback from the Monitoring Officer would be
sought before deciding whether to formally add discussions on
Members Conduct and reporting requirements to the work programme.
It was also noted that the Monitoring Officer was scheduled to
present a report at the next meeting on 24th November 2025 and it
was suggested that this would be an appropriate opportunity to
raise the matter.
RESOLVED that the contents of the
Committee’s work programme, as reported, be noted.
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