74 Customer Service Centre - Telephone Response Times PDF 101 KB
Additional documents:
Minutes:
Further to the request made at the last meeting, a report on the performance of the Customer Service Centre was submitted.
RESOLVED:
(1) that the Customer Service Centre Performance Report for January 2007 be noted; and
(2) that an update on the savings now being made by the Council since the inception of the Hub be submitted to the next meeting of the Board.