Issue - meetings
Draft 2011/2012 Service Plan
Meeting: 25/11/2010 - Worcestershire Shared Services Joint Committee (Worcs Shared Services Partnership was dissolved on 31st March 2016. A new partnership was agreed on 1st April 2016 Worcs Regulatory Services Board) (Item 29)
29 Worcestershire Regulatory Services - Draft Service Plan 2011/ 2012 
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Additional documents:
Minutes:
The Committee considered a report on the Worcestershire Regulatory Services 2011 / 2012 service plan which set out the priorities and outcome measures for the next financial year and the basis for the following 2 years.
The Head of Worcestershire Regulatory Services informed the Committee that under the Worcestershire Shared Service Partnership Service Level Agreement, the Worcestershire Regulatory Service (WRS) was required to submit a 3 year service plan. During the meeting of the Joint Committee held on 9th September 2010, the Joint Committee had endorsed the WRS proposed aims and objectives as detailed in the report. The plan sought to focus on the outcomes and only measure what was important to the customer and what was required statutorily.
At the request of the Chairman, the Head of Worcestershire Regulatory Services informed the Committee of the Local Better Regulation Office (LBRO) workshop he had attended with the Chairman of the Joint Committee and their ‘Outcomes and Impacts’ Toolkit.
The Head of Worcestershire Regulatory Services responded to Members’ questions on individual member authorities existing service plans, local service delivery, future uniformed standards and best practice being followed.
In response to questions from the Vice-Chairman the Head of Worcestershire Regulatory Services agreed with the need to look at local issues and to incorporate them into the Service Plan. The Head of Worcestershire Regulatory Services informed the Committee that changes to Licensing Polices would be discussed and agreed by member authorities’ Licensing Committees. The Legal Services Manager, Redditch Borough Council informed the Committee that changes were not being driven by WRS but by statutory regime and legislation. The Vice-Chairman requested that the Legal Services Manager ensured this was highlighted to all member authorities.
The Head of Worcestershire Regulatory Services confirmed that the Management Board, Stakeholders and Members would be involved in shaping the service plan.
RESOLVED that the report be noted and that the contents of the service plan as set out in Appendix A to the report be endorsed.