Issue - meetings

Verbal updates on progress of Scrutiny Task Groups (to be given by Task Group Chairmen)

Meeting: 10/06/2010 - Scrutiny Board (Item 6)

6 Draft Report of the Improving Residents' Satisfaction Task Group (Task Group Chairman: Councillor S. R. Colella) pdf icon PDF 67 KB

Additional documents:

Minutes:

The Chairman of the Task Group gave a brief summary of the Task Group‘s aims and objectives and how he hoped these would be achieved through the implementation of the recommendations and gave specific reference to the diagrams within the Executive Summary of the report, which highlighted the areas which were covered by the recommendations.

 

The Chairman of the Task Group took the opportunity to thank fellow Members of the Task Group and the Committee Services Officer for their hard work and support.  The Task Group Chairman confirmed that the draft report had been presented to both the Corporate Management Team and Leader’s Group and, if approved at this meeting, would be presented to Cabinet on 30th June 2010.

 

The following points were raised by the Board:

 

Ø      The important role that Councillors should play in improving residents’ satisfaction.

Ø      That everyone involved with the Council should be involved in order to make a difference.

Ø      Work should be carried out to promote the good things that the Council does.

Ø      Ensure that all parts of the district feel that they “belong” to Bromsgrove District Council.

 

After discussion it was agreed that Recommendation 1 needed to be amended and that Recommendation 3a would be incorporated within Recommendation 3.

 

The Board thanked the Task Group Chairman, Members and Committee Services Officer for the report and thanked the Portfolio Holder for his comments and support of the report.

 

RESOLVED:

(a)               that subject to the minor amendments requested during the meeting, the report and recommendations be approved; and

(b)               that the report be submitted to Cabinet for approval of the recommendations.