100 Council Plan 2010-2013 PDF 76 KB
Additional documents:
Minutes:
The Board considered the draft Council Plan
for 2010-13 and discussed in detail the following areas:
- Town Centre and Economic Development
Plan.
- Home Improvement Agency and
decreased DFGs.
- Increased targets.
- Shopmobility – Members enquired whether this
service needed further promotion or if the target was actually the
capacity of the scheme. The Director of
Policy, Performance and Partnerships confirmed to Members that he
would seek clarification from the relevant Head of Service.
- Customer Service Excellence –
the Director of Policy, Performance and Partnerships confirmed that
September 2010 was the date that the self-assessment would be
completed. This would create an increased focus on Customer
Service.
- Mosaic – Members discussed the
option to review the effectiveness of this and agreed that the
pilot scheme should be included in the Board’s Work
Programme.
- Bank Charges – the Director of
Policy, Performance and Partnerships advised Members that a
procurement exercise would have been completed to ensure that the
best available rates were achieved.
RESOLVED:
(a) that the Council
Plan for 2010-13 be noted; and
(b) that the results of
the pilot Mosaic scheme be included in the Board’s Work
Programme.