Issue - meetings

Ombudsman Complaint Statistics

 

 

Meeting: 24/03/2010 - Standards Committee (this Committee has now been combined wit the Audit, Standrds and Governance Committee and no longer meets) (Item 53)

53 Ombudsman Statistics pdf icon PDF 74 KB

[To provide the Committee with a six-monthly update on Ombudsman statistics.]

Minutes:

Members received a report which provided a six month update on Ombudsman statistics.  The Deputy Monitoring Officer stated that by the end of the current reporting year, namely 31st March 2010, the Council would be well below the 28 day response time for the formal investigation of complaints and would therefore have a very good performance indicator in that respect.

 

RESOLVED that the report be noted.