Issue - items at meetings - Performance Report (May 2009)

Issue - meetings

Performance Report (May 2009)

 

 

Meeting: 20/07/2009 - Performance Management Board (Item 25)

25 Performance Report (May 2009) pdf icon PDF 88 KB

Additional documents:

Minutes:

The Board considered a report on the Council’s performance at 31st May 2009.

 

During the discussion Members referred to the number of missed household waste collections. It was noted that the Head of Street Scene and Community was anticipating that the figures would improve shortly as the public and workforce became fully accustomed to the changes to the green waste service.

 

RESOLVED:

(a)       that it be noted that 81% of performance indicators were stable or improving;

(b)       that it be noted that 73% of performance indicators which have a target were meeting their target as at the month end and 92% were projected to meet their target at the year end;

(c)        that the performance figures for May 2009 as set out in Appendix 2 be noted;

(d)       that the particular areas of improvement as set out in section 3.4 of the report be noted; and

(e)       that  the area of concern set out in section 3.5 be noted. 

 

RECOMMENDED   that further to (b) above, Portfolio Holders be requested to work closely with the relevant Head of Service to ensure that the projected outturn figures are appropriate, as the current projection of 92% of performance indicators meeting their targets at year end was considered too optimistic by the Board.