Issue - meetings

Performance Report (April 2009)

Meeting: 15/06/2009 - Performance Management Board (Item 15)

15 Performance Report (April 2009) pdf icon PDF 42 KB

Additional documents:

Minutes:

The Board considered a report on the Council’s performance at 30th April 2009.

 

During the discussion Members raised the issue of attendance at the Dolphin Centre and queried whether enough user information was available to officers. Higher quality and more detailed user information would enable targeted campaigns to be undertaken and particular groups to be reached. It was reported that whilst the spatial project could assist partially with this it was likely that a budget bid may be made in respect of specialist software which would enable more detailed information to be obtained.  In addition it was stated that the target may require further consideration.

 

Members queried whether the new target of 10 days for the payment of invoices was achievable. It was noted that Value for Money and Procurement was increasingly important and that this would be included as part of the integrated Finance and Performance report.

 

There was also discussion on the issue of Shared Services and it was felt it would be helpful for a highlight report on progress with this project to be considered regularly by the Board, on a similar basis to that adopted previously in respect of the Spatial Project.

 

RESOLVED:

(a)       that it be noted that 52% of performance indicators were stable or improving;

(b)       that it be noted that 50% of performance indicators which have a target were meeting target as at the month end and were projected to meet their target at the year end;

(c)        that the performance figures for April 2009 as set out in Appendix 2 be noted;

(d)       that the particular areas of improvement as set out in section 3.5 of the report be noted;

(e)       that the particular areas of concern as set out in section 3.6 of the report be noted; and

(f)         that a highlight report on progress with the Shared Services project be submitted to the Board on a regular basis.

 

RECOMMENDED:

(a)       that in respect of the Dolphin Centre usage figures, the Portfolio Holder be requested to work with the Deputy Head of Street Scene and Community to consider the target and also the potential financial impact of any changes;

(b)       that with regard to the payment of invoices within 10 days, the Portfolio Holder be requested to discuss with the Head of Financial Services whether this is a realistic target.