Issue - meetings

Review of Local Assessment and Determination of Complaints

Meeting: 31/03/2009 - Standards Committee (this Committee has now been combined wit the Audit, Standrds and Governance Committee and no longer meets) (Item 59)

59 Review of Local Assessment and Determination of Complaints pdf icon PDF 37 KB

[To consider a report on a review of the local assessment and determination of complaints process.]

Additional documents:

Minutes:

The Committee considered a report on a review of the local assessment and determination of complaints process which had been introduced in May 2008 and for which the Standards Committee had adopted processes and procedures for a trial period of 12 months. 

 

Members agreed the extent and timetable of the review (as per the table appended to these minutes), with a report on the high priority areas to be referred to the May meeting of the Committee.

 

RESOLVED that the table of items and priorities for the review of local assessment and determination of complaints appended to these minutes be approved.