Issue - meetings

The Board considered a report on the performance of the Artrix Arts Centre during 2007/2008 and on the progress made towards the establishment of a Service Level Agreement (SLA) between this Council and the Arts Centre Operating Trust. 

It was reported that negotiations regarding the SLA had reached an advanced stage and it was anticipated that the agreement would be signed early in 2009. In advance of the final agreement of the SLA, the Trust was already putting in place many of the provisions of the draft SLA.

It was noted that performance had improved with total attendances increasing by 21 per cent. It was acknowledged that there were still areas where further improvement was required, including awareness of the facility as revealed in the Authority’s annual satisfaction survey. There were provisions within the proposed SLA to address these areas.  

A number of issues were raised including the need for improved advertising of the events programme and to ensure that the booking systems were effective and user friendly. The Assistant Chief Executive undertook to consider whether performance at the Artrix could be included within the Authority’s quarterly performance reports.

RESOLVED  that the report be noted and a further Annual Review be undertaken in twelve months.