Issue - meetings

To receive information as to complaints recorded against the Council during the twelve month period ending 31st March 2008.

A report setting out provisional information on the annual statistics compiled by the Local Government Ombudsman's office on complaints recorded against the Council during the twelve month period ending 31st March 2008 was submitted.  Officers reported that the statistics were significantly better than in the previous year, with there being only one local settlement in 2007/08 compared to seven local settlements in 2006/07.  It was noted that the statistics relating to neighbouring authorities had not been published at that stage and that these would be referred to the Committee once available. 

RESOLVED:

(a)       that the report be noted; and

(b)       that the Ombudsman statistics relating to neighbouring authorities be referred to the Standards Committee once these were available.