Issue - meetings

Performance Monitoring Quarter 3 2011/12

Meeting: 04/04/2012 - Cabinet (Item 136)

136 Performance Monitoring Quarter 3 2011/12 pdf icon PDF 66 KB

Minutes:

The Cabinet considered a report on the Council’s corporate performance for the period ending 31st December 2011.

 

It was noted that of the 15 remaining indicators, performance had improved in respect of 8 indicators and had declined in respect of 7 indicators since the same period the previous year.

 

Members noted a number of areas of improvement including the reduction in new Benefits Claims processing time and the increase in usage of the Artrix. The main area of concern, the number of households living in temporary accommodation was also noted although Cabinet were aware that a strategy had been developed to address this as far as possible.  

 

The Deputy Chief Executive referred briefly to the further changes which would evolve in respect of performance reporting as Departments developed “measures” and Transformation work proceeded.  

 

RESOLVED that the updated information on key performance indicators for the period ended 31st December 2011 be noted.