4 Ombudsman Complaint Statistics PDF 130 KB
Additional documents:
Minutes:
A report setting out provisional information from annual statistics compiled by the office of the Local Government Ombudsman on complaints recorded against the Council during the twelve month period ending 31st March 2007, was submitted. Members raised a number of issues in this regard, and it was
RESOLVED:
(a) that, if other local authorities statistics are available, officers be requested to compare and contrast these against our figures, and submit a report to the next meeting;
(b) that, with regard to the six “Other” complaints referred to in the Appendix to the Report, officers be requested to investigate whether they were related to one issue, or a number of separate issues, and report their findings back to the next meeting; and
(c) that, in all other respects, the Report be noted.