Issue - meetings

The Cabinet considered a report on the Council’s performance at the year ending 31st March 2011.

It was reported that Performance Indicators would largely be replaced by measures which better reflected the concerns and needs of the customer. As part of the Transformation Programme work was on-going to develop these measures and it was intended that Members would also be involved in the process.

RESOLVED:

(a)       that it be noted that 55% of Performance Indicators were stable or improving ;

(b)       that it be noted that 59% of Performance Indicators met their target at the year end;

(c)        that the performance figures for March 2011 as set out in Appendix 2 and Appendix 3 to the report be noted;

(d)       that the comparisons to previous years as set out in section 4.1 of the report be noted;

(e)       that the proposed revised reporting format for 2011/2012 as set out in sections 4.2 and 4.3 of the report be approved.